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Japan Forwarding Process: From a Japanese Address to International Delivery
Send purchases from Japanese stores to your personal JChere warehouse address, then consolidate, pack and choose an international shipping method.
Japan forwarding process in four illustrated stages
Complete forwarding in the following four stages, from getting a Japanese address to international delivery. Use the text links in each stage to open the relevant function directly.
- Register for a free JChere account Create an account to start using Japan forwarding.
- Get your personal warehouse address free After signing in, confirm the name, postal code, address and member number.
- View recommended Japanese stores Choose a Japanese store, place the order and pay the store.
- Enter the Japanese warehouse address correctly Use your warehouse address as the delivery address and enter the member number as instructed.
- Check received parcels in your account The parcel appears in your account after the warehouse completes receiving.
- Create a forwarding order Choose the received parcels to ship and enter the destination, recipient and customs declaration.
- View consolidation, reinforcement and optional services Select consolidation, weight reduction, reinforcement or moisture protection as needed; some options cost extra.
- View forwarding orders and pay After packing, confirm the weight, dimensions, available methods and charges, then pay. You can also check forwarding fees and shipping methods.
- View available countries and regions Track the parcel after dispatch and respond promptly if the carrier or customs requests additional information.
Consolidation, reinforcement and other optional services
After your items reach the warehouse, you can choose optional services when creating a forwarding order according to the number of parcels, item characteristics and international shipping needs.
Consolidation service
Eligible received parcels can be consolidated to reduce the number of deliveries. The packed size, weight and available shipping methods may change after consolidation.
Reinforcement and packing protection
Depending on the item and its packaging, you can choose simple, super or individual reinforcement or moisture protection to reduce damage risk during international shipping. No packing method can guarantee that damage will not occur.
Available services, eligibility and fees are subject to the optional-services page and the actual information shown in your forwarding order.
Forwarding or proxy shopping?
Use forwarding when
- You can place and pay for the store order yourself.
- The store accepts a Japanese warehouse address.
Use proxy shopping when
- The store does not accept your payment method or account.
- You need Japanese communication, bidding or someone to purchase for you.
How to enter the Japanese warehouse address
Address fields vary by store. Match the postal code, prefecture, city, street address, recipient name and member number, and do not omit the member number.
View the warehouse address guidePre-purchase checklist
- Whether the store accepts a forwarding warehouse address.
- Whether the item is prohibited or restricted.
- Whether shipping is available to the destination.
- Whether size, weight and quantity meet the limits.
- Whether the store ships separately and whether you need consolidation or reinforcement.
- Whether the estimated cost fits your budget.
Japan forwarding FAQ
Do I need a Japanese address to shop?
For stores that require domestic delivery, use the personal Japanese warehouse address provided to JChere members.
Can purchases from different stores be consolidated?
After receiving, consolidation can be selected when the order is eligible. Check the optional-services page and final order for fees, quantity and size limits. View consolidation, reinforcement and optional services.
How do I know when a parcel reaches the warehouse?
The parcel appears in your account after warehouse registration. There may be processing time between the store's delivery notice and warehouse receiving.
What happens if a parcel is oversized or restricted?
Availability depends on the item, packed size and weight, and destination. Check limits and restrictions before buying; non-shippable items may require return or other handling.
Start Japan forwarding
Get your personal Japanese warehouse address, then check fees and item restrictions before buying.
