Shipping Lithium-Battery Devices from Japan
Review lithium-battery and battery-device shipping conditions, including installed batteries, spares, power banks, Wh, quantity, packing, destination rules and currently available routes.
●Quick answer
Check the battery condition first, then confirm the shipping methods currently available. Equipment with an installed or built-in lithium battery can be screened by capacity, quantity, equipment and packing safety, destination and current acceptance conditions. Standalone batteries, uninstalled spares and power banks cannot use Japan Post air transport. Please ask JChere for details. Special Express DHL mainly reviews equipment with installed or built-in batteries according to the model, battery quantity, specifications, condition, destination and routes available at order time.
Can this lithium-battery item be shipped?
Work from top to bottom. Green means you can continue with an eligible route, yellow means further confirmation is required, and red means stop and ask for confirmation first.
- Li-ion: cell ≤ 20Wh; battery ≤ 100Wh
- Lithium metal: cell ≤ 1g; battery ≤ 2g
- Per parcel: up to 4 cells or 2 batteries; battery weight ≤5kg
- Device, battery and packaging are safe; destination and current route accept the item
This diagram is a pre-purchase screening aid. Final acceptance depends on the shipping methods shown when the forwarding order is created, carrier rules, destination regulations and physical inspection.
On this page
Overview
Check the conditions for the item, destination and route you plan to use. Even when the general conditions are met, the shipping method shown when the order is created and the item review result control. For Special Express, submit complete product and battery details for review.
Equipment with installed/built-in batteries: standard checks
For equipment with a lithium battery installed or built in, first check the standard conditions below. Final availability still depends on the destination, item condition and current service acceptance.
- The lithium battery is correctly installed in or built into the equipment and remains with the equipment during transport.
- Lithium-ion or lithium-polymer: cell no more than 20Wh; battery no more than 100Wh with the Wh rating marked on the casing.
- Lithium metal or alloy: cell lithium content no more than 1g; battery no more than 2g.
- Per international mail item: no more than 4 cells or no more than 2 batteries.
- Battery weight no more than 5kg and the battery type meets UN 38.3 test requirements.
- Equipment is switched off and protected against accidental activation; batteries are protected against damage and short circuit; outer packing is strong enough.
- The destination does not restrict import of that battery and the currently selected shipping method accepts the item.
Loose/spare batteries: confirm first
In the following cases, Japan Post air transport cannot be used. Please ask JChere for details on currently available shipping methods.
- A lithium battery sent by itself.
- A spare or replacement battery packed with equipment but not installed in it.
- A power bank, which is itself a standalone battery used to supply power to other equipment.
- Exceeding 20Wh/100Wh, 1g/2g, 4 cells/2 batteries, or the 5kg battery-weight limit.
- A damaged, swollen, leaking, overheated, recalled or defective battery, or one capable of dangerous heat, fire or short circuit.
- The model, label, Wh or lithium content cannot be verified, or the destination/selected postal service is not currently accepted.
Button cells: confirm under current rules
An installed lithium button cell is treated differently under some transport rules. Qualifying watches, rice cookers and desktop computers can be checked against the shipping methods currently available. Destination and current carrier acceptance still need confirmation.
- It must be a round button-shaped cell whose diameter is greater than its height and it must be installed in equipment.
- The equipment and packing must still be safe and the destination must not restrict import.
- Ordinary removable camera batteries, spare batteries and power banks are not covered by this exception.
Special Express DHL: cases that may be submitted for review
Special Express uses a review process separate from standard shipping methods. Some items that are difficult for ordinary routes may be reviewed when the battery is installed in or built into the equipment.
- Common examples include qualifying Nintendo Switch, PlayStation, wireless-earbud, game-console, controller and camera products.
- Provide the complete model, battery quantity, Wh or manufacturer specifications, and declare every battery-containing component accurately.
- Maximum 30kg including volumetric weight and longest side 120cm; the heavier of actual and volumetric weight applies.
- Lithium-battery declaration fee is JPY 1,200 and shipping insurance is required.
- The shipping method shown when creating the forwarding order, destination and physical item review are final.
Special Express DHL: cases requiring confirmation
Special Express acceptance is reviewed according to the product model, battery quantity, Wh, condition, destination and routes available at order time. If one shipping method is not suitable, that does not mean another method will necessarily accept the item.
- Standalone batteries, uninstalled spare or replacement batteries and power banks cannot use Japan Post air transport. Ask JChere about other currently available options.
- Approval cannot be guaranteed when the label, full model, Wh, quantity or battery condition cannot be verified.
- Damaged, swollen, leaking, overheated, recalled or defective batteries cannot be handled as ordinary shipments.
- Over 30kg including volumetric weight or over 120cm on the longest side requires review for Super Big or another option.
- The same product type can still be rejected when the destination, current route, customs or carrier rules do not accept it.
Choosing a route for common products
Count the cells or batteries in each device and apply the relevant capacity, quantity and safety conditions separately. For Special Express, submit complete details and wait for review.
- Nintendo Switch: usually equipment with an installed or built-in battery. After the general capacity, quantity, packing and destination conditions are met, use the shipping methods currently shown when the order is created. Special Express may also be requested but still requires review.
- Camera: an installed camera battery may be assessed under the standard conditions; an uninstalled spare cannot use Japan Post air transport. Please ask JChere for details.
- Wireless earbuds: the left earbud, right earbud and charging case may each contain batteries, so confirm the total count as cells or batteries.
- Power bank: Japan Post air transport cannot be used. Special Express eligibility also cannot be assumed, so please ask JChere for details.
Information to prepare and how to ask JChere
For lithium-ion batteries, calculate Wh as voltage V × capacity Ah. Divide mAh by 1000 first. A 3.7V, 5000mAh battery is about 18.5Wh. Use the battery label or manufacturer specification as the final source.
- Provide the product URL, brand, full model and intended use.
- Provide battery-label photos, V, Ah or mAh, Wh and battery quantity.
- State whether the battery is installed/built in, removable, or accompanied by spares.
- State the destination country or region and whether you want a currently displayed shipping method or Special Express.
- When uncertain, use the “Contact JChere” link on this page instead of deciding from the product name alone.
At a glance: standard and Special Express lithium-battery conditions
Check the route you plan to use. Standard shipping requires defined capacity, quantity, packing and destination conditions, while Special Express requires product and battery details for review.
| Check | Standard shipping (check current available route) | Special Express DHL |
|---|---|---|
| Eligible item type | Items with a lithium battery correctly installed or built into equipment can first be checked under these standard conditions. Uninstalled spares, replacement batteries, standalone batteries and power banks cannot use Japan Post air transport. Please ask JChere for details. | Primarily reviews equipment with installed or built-in batteries, such as Switch consoles, earbuds, game systems, controllers and cameras. Final approval depends on the item and destination. |
| Capacity and quantity | Lithium-ion cell ≤20Wh, battery ≤100Wh; lithium-metal cell ≤1g lithium, battery ≤2g; up to 4 cells or 2 batteries per parcel. | Provide the full model, battery count, Wh or manufacturer specifications for item-and-destination review. |
| Weight and size | Total battery weight must not exceed 5kg. The parcel must also meet the size and weight limits of the shipping method currently selected. | Maximum 30kg including volumetric weight and longest side 120cm. Charges use the heavier of actual and volumetric weight. |
| Safety and packing | Switch off and protect against accidental activation, damage and short circuit; use strong outer packing. Damaged, swollen, leaking, overheated, recalled or defective batteries are not accepted. | Accurate declaration and sound equipment/battery condition are also required. Special packing, splitting or a route change depends on warehouse review. |
| Fees and insurance | Charged under the shipping method currently selected. | JPY 1,200 lithium-battery declaration fee; shipping insurance is required, and remote-area or oversize surcharges may apply. |
| Final approval | Installation, capacity, quantity, safe packing, destination import rules and current service acceptance must all be satisfied. | The route shown when the order is created and the item review result control. Matching an example item does not guarantee acceptance. |
Fastest decision path
- If it is a standalone battery, an uninstalled spare or a power bank: Japan Post air transport cannot be used. Please ask JChere for details.
- If the battery is installed in or built into equipment: check Wh or lithium content, parcel quantity, 5kg battery weight, safe packing and destination conditions.
- After all applicable conditions are met, use the shipping method shown when the order is created and the item review result as the final basis.
- For Special Express, submit the full model, battery count, Wh or manufacturer specifications, item condition and destination for individual review. “Over 100Wh” or “not postal-eligible” does not by itself mean Special Express can accept it.
- Do not ship damaged, swollen, leaking, overheated, recalled or defective batteries by any route.