Shipping Japanese Headphones and True-Wireless Earbuds

Start here

Small size makes battery count easy to underestimate. A true-wireless retail set may represent several battery-powered devices to a carrier. First separate passive wired, USB or amplified, rechargeable wired, Bluetooth over-ear and TWS products.

Check JChere's current restrictions and special routes first

Wired and wireless have different attributes

A passive wired headphone usually has no lithium battery, while active noise cancellation, Bluetooth or a portable amplifier module may. TWS earbuds and case, a USB transmitter, wireless microphone or spare case can each have a battery.

• Use the manual and box contents to identify every rechargeable component.
• If shipping only cable, adapter or ear pads, state that no battery is present.
• Do not mix a spare case, power bank or replacement battery into the main-set decision.

Battery count and postal conditions

Japan Post's overview limits cells or assembled batteries installed in equipment and requires an eligible destination. The carrier must decide how to count a three-component TWS set; do not count the retail package as one.

• Provide specifications for each earbud and case, not only total listening time.
• When ordinary count is exceeded, consider split cartons or a current battery route.
• A loose or removed battery is not equivalent to one installed in equipment.

Power-off, short-circuit control and protection

Power off and prevent touch or button activation, keep charging contacts from shorting, and protect cups, headband, hinges, nozzles and expensive drivers from load. A factory case normally helps restraint.

• Do not ship damaged, swollen, odorous, overheating or recalled products.
• Return TWS earbuds to their correct case positions and prevent the lid opening.
• Keep serial, cable and driver-condition images for valuable in-ear monitors.

Wireless region, warranty and hygiene

Japanese-model wireless approval, voice features, app region and warranty can differ. For used in-ear products, check tips, contamination, moisture and battery ageing before purchase.

• Check app support, codecs, voice assistant and charging input.
• For used items, require cleaning, accessory list, battery runtime and channel test.
• Declare wired or wireless headphones, quantity and transaction value accurately.

Existing JChere item-scenario reference

Frequently asked questions