Shipping a PlayStation 5 / PS5 from Japan

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Standard, digital, slim, Pro and retailer bundles differ in size, weight and accessories. The older JChere page primarily covered launch information, so this guide adds DualSense, battery accessories, housing protection and Japanese-version compatibility.

Check JChere's current restrictions and special routes first

List console and battery accessories separately

The home console, DualSense, wireless headset and media remote are different components. A bundle name does not show how many lithium batteries it contains; use the physical list and manufacturer data.

• List console, every controller, headset, charging dock and wireless accessory.
• Review a loose controller battery, power bank or removable battery separately.
• Even a console plus one controller must meet the current destination and route.

Size, weight and housing protection

A PS5 is large and its panels, ports and drive area dislike local pressure. Preserve factory moulded inserts and use a suitable outer carton and cushioning so accessories cannot move against the console.

• Estimate from seller-carton gross weight and three dimensions, not console net weight.
• Keep load off panels, stand, drive and ports.
• For a used unit, record boot, drive, ports, controller drift and serial condition.

Battery count, power-off and splitting

Japan Post and other routes place conditions on installed battery count in one item. Multi-controller and wireless-accessory bundles can exceed ordinary conditions. Power devices off, prevent activation and shorts, and split components or use a current battery route when required.

• Do not ship a damaged, swollen, leaking, recalled or unknown battery.
• Each split carton must still meet installation, count, packing and destination rules.
• Never conceal a loose extra battery in a controller or accessory box.

Japanese power, discs, accounts and warranty

Check the exact model's rated input, plug, destination voltage and maker instructions. Games, Blu-ray or DVD, DLC, accounts, payment and warranty can have separate regional conditions.

• Use the console and power rating plate; do not assume every revision is identical.
• Check disc region, language, DLC store and account country.
• Include Japan-only warranty, returns and repair freight in total cost.

Existing JChere item-scenario reference

Frequently asked questions