※ Currently in the trial operation phase, and all information, prices, etc., may be adjusted or changed at any time.
※ During the trial operation phase, shipments are made once a week.
※ The split-boxing process involves automatically distributing items fairly, mainly based on weight and volume. Please avoid adding too many parcels to a single order.
※ For consolidated orders, please select:“Remove outer package box”Value-added services
※ If an additional cardboard box is required, a packaging material fee of 300 yen per box will be charged (including separate boxing).
※ The number of parcels sent out may increase.
※ Items with complete, exquisite packaging or sets will not be separated into different boxes.
※ To comply with shipping restrictions, on-site packaging may alter the value-added services selected in the original order.
※ Invoices and detailed amount statements will be removed.
※ From the 2nd re-declaration review and registration onwards, a fee of 500 yen will be charged for each review.
※ Any losses such as package seizure or return caused by providing false identity information will be borne by the customer.
| Tax-Included Type | Product |
|---|---|
| A | Top-priority international mail service, reaching recipients worldwide in just 2-6 days. |
| B | Designed specifically for small packages, with lower costs than EMS. Registered air transport method suitable for items not exceeding 2kg, and with a total length, width, and height of less than 90cm. Shipping time is 6 to 13 days. Applicable to Premium members, not applicable to consolidated transfer packages. |
| C | Packaging compliant with shipping restrictions. Supports combined box shipping. Shipped by air, delivery time within 5-15 days. Limits are 2kg/package, longest side up to 60cm, and total of length+width+height within 90cm. |
※ If the product packaging or appearance is deformed or damaged due to pressure but does not affect its use, it will be considered a non-compensable matter.
※ Returned packages are not eligible for damage compensation.
※ Claims for damage compensation must be submitted within 7 days of receiving the package, and claims for loss compensation must be submitted within 1 month of the package being shipped.
※ Actual package arrival time that exceeds the shipping time displayed on the website, and any customs duties or fees incurred in the destination country, are not covered under compensation.
※ Our company does not participate in the actual transportation of goods; eligibility for compensation and the amount are determined by the shipping company's investigation.
※ The damage compensation will be credited to your account balance.