Rakuten Japan Shopping and Forwarding Guide

About this store

Rakuten hosts Japanese stores selling food, daily goods, clothing, electronics, collectibles and more. Prices, domestic shipping, dispatch dates, payment and return terms are set by each store.

Best for

Suitable for comparing Japanese shops, joining store promotions and buying regional or brand-direct products.

How to use the JChere warehouse address

1. Register or sign in to JChere and open your Japanese address to confirm the postal code, address, name, phone number and personal member number.
2. Enter the Japanese address at checkout and do not remove or alter your personal member number.
3. After the parcel reaches the warehouse, confirm arrival in your JChere account and create an international forwarding order.

Store-specific notes

Check each shop's domestic shipping fee, estimated dispatch date, pre-order status and cancellation policy. Different stores normally ship separately even when purchased in one session.

Warehouse arrival, consolidation and shipping

• Different sellers, stores, warehouses or release dates may create several domestic parcels.
• Eligible parcels can be consolidated, repacked, reduced in weight or reinforced under current service rules.
• Before creating a forwarding order, check the destination, shipping method, actual weight, volumetric weight and restricted items.

International shipping restrictions

Not every product sold in Japan can be shipped internationally. Batteries, sprays, perfume, alcohol, liquids, medicines, food, flammable materials and oversized goods may be restricted.

Frequently asked questions